Return & Exchange

Check your parcel at the door — if there is a wrong item, wrong size or a defect, tell the delivery person or call us the same day and we will exchange it free of charge.

For size exchanges, contact us within 3 days of delivery. The item must be unused, unwashed and with tags intact. Courier charge for the exchange trip applies.

Custom-measurement items are made only for you, so they cannot be returned — but if we got your measurements wrong, we will fix it free.

To start an exchange: WhatsApp +880 1711-771613 with your order number and a photo. We resolve most cases within 24 hours.